Comparison · Kommo and RD Station
Short answer: Kommo charges per user and only sells cycles of 6 months or more, with a 14-day free trial. RD Station CRM, now called RD Vendas, has a free plan for up to 4 users, accepts monthly contracts and brings WhatsApp through a WhatsApp Web extension. This page is by Socialfy, so we also say when Socialfy fits.
What was checked
Prices come from each company's official pages. Reputation comes from the public Reclame Aqui profiles, over the 6-month window. RD Station's Reclame Aqui profile is under the company name, Resultados Digitais.
Kommo price table read on November 5, 2026: kommo.com/br/precos/compare-planos
Three reports to check
Public quotes, with link and date.
"The data entered into the system belongs to MY COMPANY"
Reclame Aqui, November 19, 2025. The author reports limits on exporting the history. Full text read on September 6, 2026. Original in Portuguese. See complaint
One report does not prove a rule. Before signing with either one, ask which records come out, in what format and how fast.
"we were unable to integrate the platforms"
Reclame Aqui, June 9, 2026. The author reports trouble integrating products and importing history. Full text read on September 6, 2026. Original in Portuguese. See complaint
In its reply of August 14, 2026, the company describes an analysis with advanced support and engineering. Test the import with a sample of your own data.
"the system simply made more than 30 leads disappear"
Reclame Aqui, July 28, 2025. The author reports old messages found late. Full text read on September 6, 2026. Original in Portuguese. See complaint
This case does not measure the product's loss rate. During the free trial, send real messages and check that each one lands on the right card.
Side by side
| Criterion | Kommo | RD Station |
|---|---|---|
| Entry price | R$ 109 per user on Básico, 6-month cycle. | Free for up to 4 users. Basic at R$ 73 per user monthly. |
| Contract cycle | 6 months, 9 months, 1 year or 2 years. The longer the cycle, the lower the price per user. | Monthly or annual. Minimum contract of 1 month, according to the FAQ on the plans page. |
| Third-party sources disagree on which plans include WhatsApp. Check it during the 14-day free trial. | Extension for selling through WhatsApp Web. The Interface Inteligente no WhatsApp is only on the Advanced plan. | |
| Try before you pay | 14-day free trial. Broadcast to a list only from Avançado (R$ 164 per user on the 6-month cycle). | Permanent Free plan for up to 4 users. |
| Entry plan limit | 2,500 leads per license on Básico. | A single funnel with up to 5 stages on Free. Basic unlocks unlimited funnels with up to 12 stages. |
Sources: kommo.com/br/precos/compare-planos and rdstation.com/planos/crm, read on November 5, 2026. Prices change: check the official page before deciding. If something changed, write to contato@socialfy.me and we will fix it.
Which to choose
If you have already picked the tool and plan to stay, Kommo's longer cycle lowers the price per user to R$ 82 on the 2-year plan. If your sale is a funnel process, with email, several stages and a team that needs to start without paying, RD Vendas costs less and lets you leave after a month.
Socialfy enters when conversation and funnel need to live in the same place: WhatsApp through the official API or QR Code, Instagram and LinkedIn with the history tied to the contact and the next step. Bring your own flow to the demo and compare it with both.
Frequently asked questions
For up to 4 users, RD Vendas is free. Paid, Basic costs R$ 73 per user monthly, against R$ 109 for Kommo's Básico on the 6-month cycle. On the 2-year cycle, Kommo drops to R$ 82. Prices as of November 5, 2026.
Yes. The official plans page says RD Vendas is the new name of RD Station CRM and that features and plans stay the same.
In RD Vendas, WhatsApp comes through a WhatsApp Web extension, and the Interface Inteligente no WhatsApp is on Advanced. For Kommo, third-party sources disagree on which plans include WhatsApp. If it is the center of your sales, test both with real messages.
Kommo sells cycles of 6 months or more. Before signing, ask in writing what happens to the amount paid if you leave before the cycle ends.
Because this is the question people ask before they reach us. We would rather answer with a source and a date than leave you deciding on text from one side.
Next step
We show conversation and funnel in the same place with a case from your routine. If Kommo or RD Station solve it better, we will say so.
See Socialfy working